No hot water? Call 0422 698 311

Servicing Caloundra to Noosa

Your Sunshine Coast hot water specialists

$0 call-out · Fixed price · 24/7 hot water

Hot water repairs, replacement, installation and servicing for electric, gas, heat pump and continuous flow systems. Your local hot water plumber, with a fixed price before we start and same-day replacement on most systems.

  • Same-day replacement on most systems
  • $0 call-out fee
  • Fixed price quoted before work starts
  • QBCC licensed plumber and gasfitter
  • Lifetime workmanship warranty

Get a free quote now

Tell us what's happening and we'll call you back.

No call-out fee · Lifetime workmanship warranty

We install and repair

Recent installs

Real jobs by our team across the Sunshine Coast. Neat pipework, insulated lines, tempering valves and proper relief drains on every install.

See all our work

Your hot water specialist on the Sunshine Coast

When your hot water fails, you don't want someone who has to order parts and come back next week.

Celsius Hot Water is a QBCC licensed hot water plumber (licence 15556725) providing hot water services across the Sunshine Coast, from Pelican Waters to Noosa. We carry the common parts and keep popular systems ready to fit, so most jobs are done on the first visit.

  • A straight answer on repair or replace. When both make sense, you see both prices and we tell you which we'd pick for our own home.
  • A fixed price before we start. No hourly rate that grows while we work, no call-out fee and no travel surcharge, wherever you are in our service area.
  • Installed for this coast. Systems chosen and placed for salt air, tank water and cold mornings on the range.
  • Lifetime workmanship warranty. Our workmanship is guaranteed for life, on top of the manufacturer's warranty. Compliance lodged with the QBCC, warranty registered, old system taken away.

Hot water problem right now?

Check these first. They can save you a call-out.

  • Electric system?

    Check the hot water circuit or safety switch at the switchboard hasn't tripped. If it trips again, leave it off.

  • Gas system?

    Check the gas is on at the meter, or that the LPG bottle isn't empty.

  • Leaking or burst?

    Turn off the cold water valve going into the unit, then turn off its power or gas.

How to turn off your hot water system safely

What's wrong with my hot water?

The symptom usually points to the cause, and to whether it's a repair or a replacement.

SymptomLikely causeUsually
No hot water at allTripped circuit, failed element or thermostat (electric). Pilot or ignition fault (gas). Error code (heat pump, continuous flow).Usually a repair
Water only lukewarmThermostat set low or failing, one element burnt out, tempering valve out of adjustment.Usually a repair
Relief valve running constantlyWorn valve or mains pressure too high.Repair, sometimes a pressure limiting valve
Water pooling under the tankInner tank has corroded through.Replace
Rumbling or popping noisesSediment in the bottom of the tank.Service, or replace if the tank is old
Rusty or discoloured hot waterWorn anode or a tank starting to corrode.Anode replacement, or replace if the tank is old

Want to check a few things yourself first? Our no hot water checklist covers the safe checks for each type of system.

How a job runs

From the first call to hot water at the tap.

  1. Call or request a quote

    Call us or fill in the quote form and we'll book a time that suits you. There's no call-out fee and no travel surcharge anywhere on the Sunshine Coast.

  2. We test it, not guess

    We check the element, thermostat, valves and tank on site and tell you what's failed in plain English, and whether it's worth fixing.

  3. You approve one price

    You see a single fixed price before we lift a spanner. If a repair and a replacement both make sense, we price both.

  4. Hot water back, paperwork done

    We check the temperature at your taps, take the old unit away, lodge the QBCC compliance and leave the area clean.

Which system suits your home?

How the five main types compare for a typical Sunshine Coast household.

SystemRunning costUpfront costTypical lifeBest for
Electric storageHigher, lower on off-peakLowest8 to 12 yearsLike-for-like swaps and tight budgets
Gas storageMediumLow to medium8 to 12 yearsHomes already on gas or LPG
Gas continuous flowMediumMedium15 to 20 yearsFamilies who never want to run out
Heat pumpLowest of the electric optionsMedium, reduced by STCs10 to 15 yearsMost coastal homes, especially with solar panels
SolarLowHighest, reduced by STCs15 to 20 yearsSunny roofs and long-term owners

Not sure? Read which hot water system is best for a Sunshine Coast home.

Hot water on this coast

Local conditions that change what lasts and what fails.

Salt spray eats outdoor hardware

Living near the surf means relief valves, brass unions and heat pump fins wear out years earlier than the same parts inland. When we replace a beachside system, we think about which side of the house it sits on before we think about the brand.

Summer is hard on electric tanks

Hot, humid months and lightning-heavy weather are tough on elements and thermostats. If your tank is already over ten years old, a failed element in summer is often the moment to compare a repair against a new system.

Rainwater changes the maintenance schedule

Most homes on the range and on acreage run on tank or bore water. That water carries fine sediment that settles in the tank and uses up the anode, so these systems need checking every two to three years, not five.

First-generation heat pumps are ageing out

Many homes in newer estates were built with a heat pump or solar system, and the earliest of those are now past their warranty. A fault isn't always the end, so we test before we quote a replacement.

Every suburb, Caloundra to Noosa

108 suburbs across the Sunshine Coast and Noosa. Find yours for local information, or just call.

Celsius Hot Water: key facts

Everything you need to know at a glance.

Business
Celsius Hot Water, a family owned and operated Sunshine Coast hot water business
Services
Hot water repairs, replacement, installation and servicing: electric, gas, continuous flow, heat pump and solar
Service area
108 suburbs across the Sunshine Coast and Noosa, from Pelican Waters and Caloundra to Noosa
Price
Hot water installs from $1,700, supply and install, fixed price before work starts
Call-out fee
None
Travel charge
None anywhere in our service area
Availability
24/7, including weekends and public holidays
Warranty
Lifetime workmanship warranty, plus the manufacturer's warranty
Experience
More than 16 years in the industry
Licences
QBCC contractor licence 15556725 (plumbing and drainage; gasfitting); Restricted Electrical Work Licence 1508073 (water heaters)
Brands
Rheem, Thermann, Dux, Vulcan, Rinnai, Stiebel Eltron and all major brands
Phone
0422 698 311

Common questions

Straight answers from licensed plumbers.

Still have a question?

0422 698 311

Available 24/7, including weekends and public holidays.

See all questions

How much does hot water replacement cost on the Sunshine Coast?

Our hot water installs start from $1,700, supply and install, with a fixed price confirmed before work starts. See our cost guide.

What areas does Celsius Hot Water service?

Celsius Hot Water services the whole Sunshine Coast, from Pelican Waters and Caloundra in the south to Noosa Heads, Tewantin and Cooroy in the north, and inland through the hinterland to Maleny, Montville, Kenilworth and the Glass House Mountains.

What types of hot water systems do you work on?

We repair, replace and install electric storage, gas storage, gas and electric continuous flow, heat pump and solar hot water systems from all the major brands.

Are you available 24/7?

Yes. We answer calls 24 hours a day, 7 days a week, including weekends and public holidays, for no hot water, leaking tanks and other urgent hot water problems.

Can you replace my hot water system today?

In most cases, yes. We keep common electric, gas and heat pump systems available so a failed system can usually be replaced on the day you call.

How long does a hot water system last?

Electric and gas storage tanks typically last 8 to 12 years, heat pumps 10 to 15 years, and gas continuous flow and solar systems around 15 to 20 years. Servicing the relief valve and anode helps a system last longer. See how long hot water systems last.

What is the best hot water system for a Sunshine Coast home?

For most homes a heat pump is the best value over time because the mild climate lets it run efficiently, especially with rooftop solar. Gas continuous flow suits large families on gas, and electric storage is the lowest upfront cost for a straight swap.

Do you charge a call-out fee?

No. There's no call-out fee. We quote a fixed price for the job before any work starts, so the price you agree to is the price you pay.

Are you licensed and insured?

Yes. Celsius Hot Water is a QBCC licensed plumbing business, licence number 15556725, and every installation is lodged with the QBCC as required in Queensland.

Why is hot water stored at 60°C but delivered at 50°C?

Water is stored at 60°C or more to stop Legionella bacteria growing in the tank. A tempering valve then mixes it down to no more than 50°C at bathroom taps, which is the Queensland requirement to reduce the risk of scalding.

Do you charge extra for travel?

No. There's no travel surcharge anywhere in our service area, from Pelican Waters and Caloundra to Noosa and the hinterland, and no call-out fee. The fixed price we quote is the price you pay.

Do you offer a warranty?

Yes. Every installation comes with a lifetime workmanship warranty on our workmanship, on top of the manufacturer's warranty on the system.

Why is my hot water system leaking from the overflow?

A constant drip from the overflow pipe usually means the relief valve is worn or the water pressure is too high. It's normally a repair, not a replacement.

Why is my hot water running cold?

Common causes are a failed element or thermostat, a faulty tempering valve, a heat pump fault, or a continuous flow unit that's too small for the demand.

Last updated 11 November 2026 · Reviewed by a QBCC licensed plumber (licence 15556725)

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  • Same-day replacement on most systems
  • $0 call-out fee
  • Fixed price quoted before work starts
  • QBCC licensed plumber and gasfitter
  • Lifetime workmanship warranty

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